Refund Policy

Last Modified: October 21, 2021


A customer can ask for the refund only within 7 Days of the purchase.
No Refund will be given to the customer after 7 Days of purchase under any circumstances.
A payment gateway fee @ 2% of the paid amount and processing fee @5% of the paid amount will be deducted from the amount to be refunded.
Refund Request email must be sent to contact@leadocean.biz within 7 Days of the purchase.

Refund Process
  • Below process should be followed to get the refund

  • Please send an email asking for a refund to contact@leadocean.biz

  • Kindly send email from the registered email address only

  • Make sure to write the word “Refund” in the Subject Line

  • The refund request email must be sent within 7 Days of the purchase, if not the refund cannot be processed

  • After sending the email, it will take 3 working days to process your refund. So please wait for 3 Working days to get the response.

  • We are subjected to a refund policy that obligates us to refund your amount no later than three days after purchase with LeadOcean.

  • Please do not send multiple emails, the system may spam your email address and block.

  • After your Refund is processed, you will get the confirmation in email.

  • It will take another 3 working days after the Refund process to get credit in the Source Bank Account.

  • The refund amount will only be credited in the same Bank Account / Card / Wallet from which you made the payment

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